Maladministration

“Maladministration” means inefficient, bad or improper administration. It may take many forms, which include:

  • Abuse of power
  • Delay/inaction
  • Disparity in treatment, unfairness
  • Error, wrong advice/decision
  • Failure to follow procedures
  • Ineffective control
  • Lack of response/reply to complainant/enquirer
  • Negligence, omissions